The baseline every device and network we support needs to meet, so we can guarantee response times, keep things secure, and avoid surprise out-of-scope charges.
Setup doesn't fully meet this yet? That's normal — we review it with every new client at onboarding and build a plan (and budget) to close the gaps. It's not a condition of signing; it just determines what's covered under your fixed fee versus billed as out-of-scope.
We assess this free at onboarding and build a budgeted plan to close any gaps — no pressure, no surprise bills.