IT Support β€” Cape Gate

IT Support for Cape Gate's
practices & retailers.

From medical suites around Mediclinic Cape Gate to stores in and around Cape Gate Shopping Centre and the offices along Okavango Road β€” VanArkel-IT gives Cape Gate businesses fast, plan-based response and transparent pricing, with the founder on the other end of the phone.

Minutes from our Kraaifontein office Β· Same-day on-site available
Claim Your Free Health Check β†’
100%
Client Satisfaction
From 1hr
Response time by plan
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IT Support Built for
Cape Gate's Busy Front Desks

Cape Gate is one of the Northern Suburbs' busiest commercial nodes: Cape Gate Shopping Centre and the lifestyle centre, Mediclinic Cape Gate and the medical and specialist practices around it, and office suites with quick access to the N1. Most businesses here share one thing β€” a front desk that can't stop. When the booking system, card machine or reception PC goes down, patients and customers are left waiting. Our job is to keep it running and keep the data safe.

🩺 IT for Medical & Specialist Practices

Practices handle sensitive patient information every day. We secure workstations and email, set up tested backups, and keep access controlled the way POPIA expects β€” without slowing reception down.

πŸ’³ Tills, Card Machines & Guest Wi-Fi

Retail and service businesses need point-of-sale, card machines and Wi-Fi that keep working on the busiest trading days. We separate guest Wi-Fi from your business network so a customer's phone never shares a network with your tills.

πŸ–₯️ Remote & On-Site Support

Cape Gate is a few minutes from our Kraaifontein office. Most issues are fixed remotely, and on-site visits are typically same-day.

Simple, Transparent
Pricing

No hidden fees. No surprises. Just straightforward IT support at a price that works for your Cape Gate business.

Basic
R2,000/pm
excl. VAT Β· per month
  • βœ“ Remote support during business hours
  • βœ“ Up to 5 devices monitored
  • βœ“ Basic antivirus & security
  • βœ“ First response within 4 business hours
  • βœ“ Monthly IT health report
  • βœ• On-site visits
Get Started
Enterprise
R5,000/pm
excl. VAT Β· per month
  • βœ“ Unlimited remote & on-site support
  • βœ“ Unlimited devices monitored
  • βœ“ Full cybersecurity suite
  • βœ“ First response within 1 business hour
  • βœ“ 2x on-site visits per week
  • βœ“ Full cloud & backup management
Get Started

Prefer once-off support? Remote callouts are R350/hr, on-site is R550/hr (min. 1 hour, travel billed at R4.95/km). All prices exclude VAT. Contact us for a custom quote.

IT Support Cape Gate β€”
Frequently Asked Questions

We respond within 1 to 4 business hours depending on your plan, and most remote issues are resolved without a site visit. Cape Gate is a few minutes from our Kraaifontein office, so on-site visits are typically same-day.

Yes. We support practices around Mediclinic Cape Gate and in nearby office suites β€” secure workstations and email, reliable backups, and access controls that support your POPIA obligations for patient information.

We publish our pricing upfront β€” no quote-only guesswork. Retainer plans start at R2,000/month (excl. VAT) for up to 5 devices, with Pro and Enterprise tiers for growing teams. See full pricing above.

Yes. We separate guest Wi-Fi from your business network, so customers and patients get internet access without any route to your tills, practice software or files.

No. Retainers are month-to-month, and we also offer once-off/ad-hoc callouts at R550/hr on-site or R350/hr remote if you'd rather not commit to a monthly plan.

Get In Touch

Let's Solve Your
Cape Gate IT Problems

Available for new clients
βœ…

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Thanks for reaching out. We'll get back to you within 2 business hours.

In a hurry? Call us directly on 071 673 5575 or WhatsApp us.

New enquiries:
we reply within 2 business hours.

Reach out via the form or contact us directly. We're here to keep your Cape Gate business running smoothly.

Phone 071 673 5575
Service Area Cape Gate Β· Kraaifontein Β· Brackenfell Β· Durbanville Β· Tyger Valley
Remote support available nationwide
Hours Mon–Thu: 08:00–17:00
Fri: 08:00–16:00
Sat–Sun: Closed
After-hours support available on request