IT Support β€” Brackenfell Β· Kraaifontein Β· Cape Gate Β· Tyger Valley Β· Durbanville

Affordable IT. Built to Grow.

Reliable, fast, and affordable IT support for businesses in the northern suburbs of Cape Town β€” on-site locally, remote support available nationwide.

Serving Brackenfell, Kraaifontein, Cape Gate, Tyger Valley & Durbanville Β· Remote support nationwide
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Simple, Transparent
Pricing

No hidden fees. No surprises. Just straightforward IT support at a price that works for your business.

Monthly Retainer
Once-off / Ad-hoc
Basic
R2,000/pm
excl. VAT Β· per month
  • βœ“ Remote support during business hours
  • βœ“ Up to 5 devices monitored
  • βœ“ Basic antivirus & security
  • βœ“ Next business day response
  • βœ“ Monthly IT health report
  • βœ• On-site visits
Get Started
Most Popular
Pro
R3,500/pm
excl. VAT Β· per month
  • βœ“ Remote & on-site support
  • βœ“ Up to 15 devices monitored
  • βœ“ Advanced security & firewall
  • βœ“ 2-hour response time
  • βœ“ Cloud backup setup & monitoring
  • βœ“ 1 on-site visit per month
Get Started
Enterprise
R5,000/pm
excl. VAT Β· per month
  • βœ“ Unlimited remote & on-site support
  • βœ“ Unlimited devices monitored
  • βœ“ Full cybersecurity suite
  • βœ“ Priority 2-hour response
  • βœ“ 2x on-site visits per week
  • βœ“ Full cloud & backup management
Get Started

A Real Fix,
Not Just a Sales Pitch

When DNS Breaks, Everything Stops

Stewards Interior's network went down when their DNS server started handing out incorrect IP addresses β€” a fault that brought business-critical operations to a halt across the whole office. As their retainer IT partner, we diagnosed and resolved the DNS misconfiguration fast, restoring the network the same day, then set up new network printers to get the whole office running smoothly again. No prolonged downtime, no drama β€” just a fast fix and business back to normal.

"

I enjoy working with Riaan, he is quick to help and always finds a resolution to problems with urgency.

β€” Skye, Stewards Interior
What We Do

IT Support
Built Different

01
πŸ–§
Network & Infrastructure

From small office setups to enterprise networks β€” we design, install, and maintain reliable network infrastructure.

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02
πŸ›‘οΈ
Cybersecurity

Protect your business from threats. Firewalls, antivirus, security audits, and staff training included.

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03
☁️
Cloud Solutions

Migrate to the cloud with confidence. Microsoft 365, Google Workspace, and custom cloud setups.

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04
πŸ”§
Hardware & Repairs

On-site and remote hardware diagnostics, repair, and replacement for all desktops, laptops, and servers.

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05
πŸ’Ύ
Data Recovery & Backup

Lost data? We recover it. We also set up automated backup systems so it never happens again.

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06
πŸ–₯️
Remote Support

Get help instantly from anywhere. Our remote support team resolves most issues within 2 hours.

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Why I Started
VanArkel-IT

Riaan De Jongh Van Arkel
Riaan De Jongh Van Arkel
Managing Director & Founder Β· April 20, 2026
LinkedIn

There's a moment every entrepreneur knows β€” the moment you decide to stop waiting for someone else to give you a chance, and start building it yourself.

I'm Riaan De Jongh van Arkel, Founder and Director of VanArkel-IT. My passion sits at the intersection of two things: technology and people.

"Starting your own business is one of the most vulnerable things you can do β€” and one of the most powerful."

My family is my motivation. My clients are my responsibility. Because at the end of the day, IT is personal.

IT You Can
Actually Trust

VanArkel-IT is a local IT support and cybersecurity company based in the northern suburbs of Cape Town β€” serving businesses in Brackenfell, Kraaifontein, Cape Gate, Tyger Valley, Durbanville, and surrounds.

No jargon. No unnecessary upselling. Just straightforward IT that gets the job done β€” at a price that makes sense for growing businesses.

You Deal With Me. Directly.

No call center, no ticket queue, no "let me escalate that." When you contact VanArkel-IT, you're talking to the founder β€” every time. That means faster answers, real accountability, and someone who actually knows your setup.

Our Values

  • βœ“ Honesty β€” we tell you what you need, not what costs more
  • βœ“ Affordability β€” fair pricing for every business size
  • βœ“ Reliability β€” we show up, on time, every time
  • βœ“ Simplicity β€” no jargon, just clear solutions
  • βœ“ Growth β€” we scale our support as your business grows
πŸ“
Northern Suburbs
& Tyger Valley
🏒
Built for
SMEs
πŸ’°
Affordable
by Design
Get In Touch

Let's Solve Your
IT Problems

Available for new clients
βœ…

Message Sent!

Thanks for reaching out. We'll get back to you within 2 hours during business hours.

In a hurry? Call us directly on 071 673 5575 or WhatsApp us.

We respond
within 2 hours.

Reach out via the form or contact us directly. We're here to keep your business running smoothly.

Phone 071 673 5575
Service Area Brackenfell Β· Kraaifontein Β· Cape Gate Β· Tyger Valley Β· Durbanville
Remote support available nationwide
Hours Mon–Thu: 08:00–17:00
Fri: 08:00–16:00
Sat–Sun: Closed
After-hours support available on request
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